Terms & Conditions

Digital AR Menu & Website Services Agreement

Last updated: 13 February 2025

1. Service Overview

This document outlines the service tiers, pricing structure, ownership terms, and legal conditions for providing AR Menu and Digital Presence Services on a Software-as-a-Service (SaaS) / Subscription basis.

All plans include AR Menu Integration and ongoing hosted service access.

Services are provided on a best-effort basis and subject to reasonable technical limitations.

2. Payment Terms

Billing Cycle: Monthly / Quarterly / Annually.

Payment is due before service activation each cycle.

Accepted Methods: UPI / Bank Transfer / Online Payment Gateway.

Failure to pay within 14 days may result in service suspension. Services may be permanently terminated after 30 days of non-payment.

3. SaaS Nature of Service

This service operates on a Software-as-a-Service (SaaS) model.

The client owns the content and branding rights they provide (logos, menu data, etc.).

The platform, infrastructure, and service delivery system remain the property of PlateSight.

Access to the service is conditional upon active subscription payments.

If subscription payments stop, service access, hosting, and AR functionality will be discontinued.

4. Buy-Out Option

If the client chooses to permanently discontinue the subscription but wishes to retain full independent ownership and hosting rights, a one-time buy-out fee is applicable.

Upon buy-out completion, all transferable assets (including files, AR models, and website data) will be handed over in industry-standard formats.

Ongoing support, hosting, updates, and infrastructure services will no longer be included after buy-out.

Buy-out fees are non-refundable.

5. Client Responsibilities

Provide accurate menu data, images, and branding assets.

Ensure timely approvals and feedback.

Maintain lawful use of the service.

6. Limitation of Liability

The service provider shall not be liable for indirect damages, revenue loss, or third-party misuse once assets are transferred or buy-out is completed.

Total liability, if any, shall not exceed the total fees paid by the client in the preceding 3 months.

7. Jurisdiction & Compliance

This agreement is intended to comply with Indian commercial and digital service standards and aligns with general international SaaS contractual norms.

Any disputes shall be subject to jurisdiction in Ch. Sambhaji Nagar, Maharashtra unless otherwise mutually agreed.

8. Termination

Either party may terminate with written notice of 30 days.

Outstanding payments must be cleared before termination.

PlateSight reserves the right to terminate services immediately in cases of misuse, illegal activity, or breach of agreement.

9. Force Majeure

PlateSight shall not be held liable for any delay, interruption, or failure in performance of services arising from events beyond reasonable control, including but not limited to natural disasters, acts of government, war, civil unrest, strikes, power failures, internet or telecommunications outages, server or infrastructure failures, pandemics, or other unforeseen circumstances.

During such events, service obligations may be suspended for the duration of the disruption without penalty or liability. PlateSight shall make reasonable efforts to restore services as soon as practicable once normal conditions resume.

Questions about these terms?

Location: Ch. Sambhaji Nagar, Maharashtra, India